Wear product warranty policy

1. Service products Maplelea wearable products under warranty. 2. Guaranteed refund period Within 7 days from the date of receipt of the product, if the product host has a performance failure that is not caused by human damage, consumers can choose free return, replacement or repair services. 3. Replacement period Within 15 days from the date of receipt of the product, if the product host has a performance failure that is not caused by human damage, consumers can choose free replacement or maintenance services. 4. Warranty period Within 1 year from the date of receipt of the product, if the product host has a performance failure that is not caused by human damage, consumers can enjoy free maintenance services. 5. The following circumstances are not applicable. Warranty with refund and replacement 1. Damage caused by reasons other than the quality of the product itself;2. The validity period of the three guarantees is exceeded; 3. There is no Three Guarantees certificate and purchase invoice, and it is impossible to prove that the product is within the validity period of the Three Guarantees; 4. The content on the Three Guarantees Certificate is inconsistent with the physical identification of the product or is altered; 5. Failure to use, maintain, and maintain the product in accordance with the requirements of the product instructions, causing damage; 6. Damage caused by moisture, liquid ingress, or falling damage, or damaged by non-Mepler after-sales center; 7. Damage caused by force majeure; 8. The product wears naturally (such as scratches on the screen and structural parts, soiled, broken, deformed, cracked, leather layered, etc.). 9. Abnormal use of the product. 6. Service Guidelines for Return, Exchange and Repair 1. Before returning or sending for repair, please ensure that the following materials are complete: ① Return--complete host and accessories, complete packaging, gifts (if any) ② Replacement-complete host and accessories, complete packaging ③ Repair-complete host and accessories 2. Before sending for repair, users are requested to back up data in advance. Data loss may occur during the maintenance process. Mepler will protect users 'personal privacy, but will not be responsible for data damage or loss during the maintenance process. 3. When sent for repair, the product must be tested by the Mepler after-sales center. After confirming the fault, Mepler after-sales center will determine the corresponding maintenance plan. For products during the free warranty period, Mepler's after-sales center can choose to replace, repair or other methods to provide you with the warranty services promised in this document. For example, if the replacement method is used, the replaced defective parts will belong to Mepler (the defective parts recycling applies to the charging plan); for products tested without faults, they will be returned as they are. 4. If a fee is charged because the product does not meet the warranty conditions, the Mepler after-sales center will issue a maintenance plan and the consumer will determine it. ● If there is any conflict between this service policy and national laws and regulations, all national laws and regulations shall prevail.